Operations & Supply Chain
Operations is the heart of any business, be it in manufacturing or services.
From receipt of order, it is your business operation and its extended supply chain that delivers the products or services that your customers desire. In our experience this is where customer satisfaction is either won or lost, and where the bulk of cost lies within any business... and it is usually the first area to address when profitabiltiy becomes an issue. Not surprisingly, we believe it is essential that any business gets this right.
CULTIVAR Consulting help our clients to optimise their internal operations and inbound / outbound supply chains to deliver high degrees of customer satisfaction at lowest cost, generating maximum profits resulting in enhanced shareholder value.
Our services include: -
- Performance Review & Benchmarking
- Operations Strategy utilising Lean Principles
- Supply Chain Configuration & Optimisation
- Business Improvement and Turnarounds
- Performance Improvement and Continuous Improvement
- Operational Due Diligence & Post Acquisition Integration
- Outsourcing & Off-shoring to low cost economies
Our experience has taught us that Lean Principles apply just as well to office and field service organisations as manufacturing. A common definition of lean thinking might be:-
“A systematic approach to identifying and eliminating waste and flowing the product at the pull of the customer in pursuit of perfection”
It is now widely recognised that elimination of wastes created by overproduction, waiting, transportation, non value-added processing, and excess inventory can transform operational performance dramatically.
Our approach looks for step-change performance improvements first, underpinned by sustainable continuous improvement (Kaizen or 6-Sigma) programmes that remain in place to reap further incremental rewards over time.